BondNow helps homecare agencies keep clients connected between every visit — and gives your agency a Hybrid Care story that no competitor in your market can tell.
Carer leaves after the morning visit. The next visit is this afternoon.
In between: no conversation. No human contact. The television for company, if they remember to turn it on. A family member who called an hour ago but got no answer — and has been quietly worrying since.
This is not because your team does not care. This is a structural gap — one that has always existed in domiciliary care, and one that no visit schedule can close.
Social isolation is linked directly to cognitive decline, depression, and increased care needs. The gap between visits is a clinical risk, not just an emotional one.
"Are they okay?" is the question families carry all day. Without a way to answer it, they call the office — repeatedly.
Each reassurance call takes 5–10 minutes. Across a team of 20 clients, that is hours of coordinator time every week spent on anxiety management, not care management.
When every agency offers visits and nothing else, the differentiator becomes cost. That is a race nobody wins.
Most homecare agencies offer visits. BondNow adds a second layer — continuous connection between every visit, without adding a single task to your team's day.
Calls connect automatically — no buttons, no confusion. Virtual check-ins from carers without an extra visit. Familiar faces on screen throughout the day.
A window into their relative's world, any time of day. Peace of mind that replaces anxiety and unanswered calls. Less guilt. More closeness. Without needing to be there every day.
Deliver more care between visits at a fraction of the cost. Families who stay connected stay longer and refer others. Compete on value, not price, for the first time.
BondNow does not replace the care your team delivers. It fills the hours in between — and those hours matter more than most people realise.
BondNow ships directly to the client's home — pre-configured and ready from the moment it arrives. No IT setup. No buttons for your client to figure out. It simply sits in their home and works.
The admin builds the shared circle — adding carers and inviting family members to one platform. Carers share photos and notes. Families receive updates. One place, not scattered across personal phones.
Family photos appear on the screen automatically. When family calls, the device answers. No buttons. No carer needed. Your client connects with the people they love between every visit.
Carers perform virtual check-ins without booking an extra visit. A two-minute call. A face confirmed. A moment of reassurance at a fraction of the cost of an additional visit.
Purchase BondNow devices directly and offer them to your clients as part of your homecare package. You set the price. You control the experience. The device goes directly to the client's home. Your carer places it, invites the family, and the circle is complete.
Recommend BondNow to client families directly. They subscribe independently. You earn a referral fee for every active subscription — paid into a fund your agency controls. Reinvest it into carer wellbeing, client enrichment, or whatever your team decides matters most.
Somewhere in your team right now, a carer is keeping families connected using whatever tool is closest to hand. A personal phone. An informal message. Something that works in the moment but was never designed for care, never consented to by the client, and sits completely outside your agency's control.
BondNow gives your whole team one place to do this properly.
Every update goes through the BondNow platform only — no carer's personal number or phone ever used for client communication.
Your whole team communicates through one controlled channel, not scattered across personal apps and informal messages.
BondNow is registered with the ICO. A Data Processing Agreement is available on request. Your clients' data is protected.
You order BondNow through your agency account and give us the client's home address. We ship the device pre-configured directly to them — nothing needs to arrive at your office first. The client, a family member, or a carer on their next visit completes one simple first login. It takes about a minute. After that, the device runs itself.
BondNow works on a standard WiFi broadband connection. A stable internet connection is required for calls and photo sharing to work smoothly. For most homes with regular broadband, BondNow works reliably. If needed, we can help you check whether the existing WiFi setup is suitable before starting.
It is particularly well-suited for this group. The client never has to do anything. No buttons to remember, no passwords, no screens to navigate. When family calls, the device answers automatically. When photos arrive, they appear on the screen on their own. Clients with dementia often respond powerfully to seeing familiar faces throughout the day without any cognitive effort required.
This is often where BondNow has the greatest impact. For clients whose family is far away or who have limited social contact, BondNow provides a continuous presence that a visit schedule alone cannot. Family members across any distance can share photos daily and make video calls that connect automatically.
Yes — and this is one of the most valuable things BondNow enables. A carer who visited this morning can make a quick video call this afternoon without it counting as a visit. The client's face appears, the call connects automatically, the carer can see they are okay. It takes two minutes and costs nothing extra.
No. Sharing an update after a visit takes 30 seconds from any phone. It replaces the time carers currently spend on informal welfare calls or messages. Most carers prefer having a proper tool — one that works, does not expose their personal number, and means they can stop worrying about the client until tomorrow.
Yes. BondNow works for any client where connection and family involvement matter — regardless of condition. The hands-free auto-answer is most transformative for clients who cannot operate technology independently. For more independent clients, it simply provides a better, more reliable way to stay close to family. Your agency can use it across your whole client base.
We create your agency account, add your carers, and ship devices to your chosen pilot clients. We provide a short onboarding session for your team — remote, one hour, no travel needed. During the 8 weeks, you have a dedicated contact for any questions. At the end of the pilot, we review results together and you decide whether to continue. No automatic billing. No pressure.
The hours between carer visits are long. BondNow fills them.
Start your Hybrid Care pilot — completely free for 8 weeks. No setup fees. No long contracts. Your first client connected within hours of signup.
